Privacy Policy — 100cuxi

01 Introduction

This Privacy Policy ("Policy") is published by 100cuxi ("the Platform", "we", "us", "our"), the operator of the website located at https://100cuxi.cam. It sets out how 100cuxi collects, processes, stores, uses, and protects the personal data of individuals ("you", "your", "the User") who access or use the 100cuxi platform, including all associated pages, services, and features.

This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the platform as whole. By creating an account on100cuxi or by otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

We are committed to protecting your privacy and to handling your personal data in a manner that is lawful, fair, and transparent. If you have any questions or concerns about our data practices, please refer to the Contact section at the end of this Policy.

02 Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings defined below:

03 Personal Data We Collect

100cuxi collects personal data across several categories, depending on the nature of your interaction with the platform. The following table summarises the categories of personal data we collect:

04 How We Collect Your Data

100cuxi collects personal data through the following channels:

• Direct submission: Information you provide when creating an account, completing KYC verification, making a deposit or withdrawal, or contacting our customer support team.
• Automated collection: Technical and behavioural data collected automatically as you interact with the platform, including through cookies, server logs, and session analytics tools.
• Payment processors: Transaction data received from integrated Malaysian payment service providers, including Touch'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online, and Hong Leong Connect, necessary to process and verify your deposits and withdrawals.
• Third-party identity verification: Where applicable, data received from licensed third-party KYC and anti-fraud service providers engaged to support our identity verification processes.
• Communications: Information provided voluntarily when you contact us via live chat, email, or any other support channel.

05 Legal Basis for Processing

100cuxi processes your personal data one or more of the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing necessary to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and age verification rules.
• Legitimate interests: Processing carried out for our legitimate business interests, such as fraud prevention, platform security, responsible gambling monitoring, and service improvement — provided such interests do not override your fundamental data rights.
• Consent: Where we rely on your consent as a legal basis — for example, for sending promotional communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

06 How We Use Your Personal Data

100cuxi uses your personal data for the following purposes:

• Account administration: To create, manage, and maintain your 100cuxi account, including authentication and account recovery.
• Service delivery: To provide you with access to the gaming and sports betting products available on the platform.
• Payment processing: To process deposits and withdrawals through your registered payment methods in Malaysian Ringgit (MYR).
• Identity and age verification: To verify that you are aged 21 or above, and to confirm your identity in accordance with our KYC obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, account abuse, and other prohibited activities.
• Responsible gambling: To monitor betting and gaming patterns for indicators of problem gambling behaviour, and to apply responsible gambling tools where appropriate.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance via live chat and email.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have given your consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the performance and user experience of the platform.
• Legal and regulatory compliance: To fulfil our obligations under applicable law, respond to regulatory enquiries, and cooperate with law enforcement where legally required.

07 Data Sharing & Disclosure

100cuxi does not sell, rent, or commercially transfer your personal data to any third party. We may, however, share your data with the following categories of recipients where necessary and in accordance with this Policy:

• Payment service providers: Malaysian payment processors and financial institutions necessary to facilitate your deposits and withdrawals, including but not limited to the operators of Touch 'n Go eWallet, DuitNow, FPX, Maybank2u, CIMB Clicks, and other integrated payment platforms.
• Identity verification providers: Licensed third-party KYC and AML service providers engaged to perform identity checks and screen against sanctions and watchlists.
• Technology and infrastructure providers: Cloud hosting, data storage, cybersecurity, and platform technology vendors who process data on our behalf under binding data processing agreements.
• Game content providers: Licensed international game studios and sports data providers who may receive limited technical data (such as session identifiers) to deliver game content and settle wager outcomes.
• Regulatory authorities and law enforcement: Government agencies, regulatory bodies, or law enforcement authorities where disclosure is required by applicable law, court order, or regulatory mandate.
• Professional advisers: Legal counsel, auditors, and compliance consultants operating under professional confidentiality obligations.

Where personal data is transferred to or processed by a third party, 100cuxi requires that such parties maintain appropriate technical and organisational security measures and comply with applicable data protection obligations.

08 Data Retention

100cuxi retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In practice, the following indicative retention periods apply:

• Account data: Retained for the duration of your active account and for a period of at least five (5) years following account closure, in accordance with AML and regulatory record-keeping obligations.
• KYC documentation: Retained for a minimum of five (5) years from the date of collection, or longer where required by applicable law.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications: Retained for a period of two (2) years unless the matter relates to a dispute, in which case records are retained for the duration of the dispute resolution process plus any applicable limitation period.
• Marketing preferences: Retained until you withdraw consent or request removal from marketing communications.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in manner that prevents recovery or reconstruction.

09 Cookies & Tracking Technologies

100cuxi uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files placed on your device when you visit our website. They serve several functions and fall into the following categories:

• Strictly necessary cookies: Essential to the functioning of the platform. These cookies enable core features such as session management, account authentication, and security. They cannot be disabled without impairing platform functionality.
• Performance and analytics cookies: Used to collect aggregated and anonymised data about how users interact with the platform, which pages are most visited, and where technical errors occur. This data is used solely to improve platform performance.
• Functional cookies: Used to remember your preferences and settings, such as display preferences and session continuation, to provide a more personalised experience.
• Security cookies: Used to support our fraud detection and anti-bot systems, helping to keep your account and our platform secure.

You may manage cookie preferences through your browser settings. Please note that disabling certain cookie categories may affect the functionality of the platform. By continuing to use 100cuxi, you acknowledge our use of cookies as described above.

10 Data Security

100cuxi implements and maintains a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the platform.
• Encryption of personal data at rest on secured servers.
• Role-based access controls limiting staff access to personal data strictly to those with a legitimate operational need.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Intrusion detection systems and real-time security monitoring of platform infrastructure.
• Incident response procedures to promptly identify, contain, and remediate any data security incidents.

While we take all reasonable steps to protect your data, no internet-based transmission or electronic storage system is entirely infallible. You are also responsible for maintaining the security of your account credentials. We strongly recommend using a unique, strong password and never sharing your login details with any third party.

11 Your Data Rights

Subject to applicable law, you hold the following rights with respect to your personal data held by 100cuxi. To exercise any of these rights, please contact us using the details provided in the Contact section of this Policy.

• Right of Access: You have the right to request a copy of the personal data we hold about you and to receive information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your personal data. Note that this right is subject to override where retention is required by law (e.g., AML record-keeping obligations).
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in certain defined circumstances.
• Right to Data Portability: Where processing is based on consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

We will respond to all verifiable data rights requests within a reasonable timeframe and in compliance with applicable law. We may require proof of identity before processing a request.

12 Minors & Age Restriction

The 100cuxi platform is strictly intended for adults aged21 years and above. We do not knowingly collect, process, or retain personal data from any individual under the age of 21.

Age verification is an integral component of our registration and KYC process. All new accounts are subject to age verification prior to the processing of any withdrawal, and we reserve the right to request documentary evidence of age at any stage of the account lifecycle.

If 100cuxi becomes aware that personal data has been collected from or relating to a person under the age of 21 without the consent of a parent or guardian, we will take immediate steps to delete that data and close the associated account. Any deposits associated with such an account will be refunded to the verified source payment method.

13 Changes to This Privacy Policy

100cuxi reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. The "Last Updated" date at the top of this document will be revised to reflect any material changes.

Where changes are material — meaning they significantly affect how your data is used or your rights as a data subject — we will notify registered account holders via the email address associated with their account or via a prominent notice on the platform prior to the changes taking effect.

Your continued use of the100cuxi platform following the effective date of any revision to this Policy constitutes your acknowledgement of and agreement to the updated terms. We encourage you to review this Policy periodically to remain informed of our current data practices.

14 Contact Us — Data Enquiries

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how100cuxi handles your personal information, please contact our support team through the following channels. We handle all privacy-related enquiries with confidentiality and respond within a reasonable timeframe.